Shipping

All merchandise is shipped UPS ground. A per-item shipping fee is quoted based on the weight of the order. Please refer to the order form for exact shipping costs for merchandise ordered.

In most cases our in-stock fans ship to you within 5-7 days. Special Order items generally ship within three to four weeks. Please contact us at 281-496-5454 for more information.

Payment Methods

We accept Visa, MasterCard and Amex through our online "secured" payment system. Please contact us if you desire to pay by other means offline.

Defective Merchandise

Always inspect your merchandise immediately upon receiving it. If you have received damaged merchandise contact us immediately. If necessary we will replace the damaged or defective product. Before returning any merchandise please contact us for instructions.

Returning Merchandise

If you are unsatisfied with the purchased merchandise and it has not been installed you can return it within 30 days. The product returned will be accepted for credit less a 15% restocking fee and shipping fees. The product must be returned in its original condition with all parts intact. A credit will not be issued if the merchandise is not fully intact as when first shipped.