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Frequently Asked Questions

  • Where are you located?
    • 9630 Clarewood, Suite D1, Houston, TX 77036
    •  We are located off the Beltway 8 and Bellaire.


  • Which direction should the fan be rotating?
    • Summer – Counter Clockwise
    • Winter – Clockwise


  • Which down rod/ extension do I need for this fan?

Ceiling Heights

Down Rod Length

8 Feet to 9 Feet

3 Inch Down Rod

10 Feet to 11 Feet

12 Inch Down Rod

12 Feet

18 Inch Down Rod

13 Feet

36 Inch Down Rod

14 Feet to 15 Feet

48 Inch Down Rod

16 Feet and Higher

72 Inch Down Rod


  • How much will installation be per fan?
    • Installation will be $85 per fan.


  • What days will be available for installation?
    •  Houston and Surrounding Areas:
      • North of I10 - Tuesday and Thursday
      • South of I10 - Monday, Wednesday, and Friday
    • Austin and Surrounding Areas:
      • Tuesday and Thursday
    • San Antonio and Surrounding Areas:
      • Monday, Wednesday, and Friday


  • Will the discount work for the installation price?
    • Discounts will only work on the Material.

  • What kind of warranty do I have when purchasing the fan?
    • With installation you receive a 2 Year In-Home Warranty on the Old Jacksonville Product starting from the installation date.
    • Without installation it will be a $95 Trip charge, plus the price of any material used.
      • All warranties will be voided if installed by a third party.

  • If I purchase a fan from somewhere else would you install?
    • We do install other brands pricing will vary depending on the difficulty of the fan.
    • We do not offer any warranty for any fans purchased elsewhere.


  • Do you have a show room available?
    • We do not have a a separate show room available.
    • Our Office does have the fans installed in the Lobby Area for Viewing.


  • Which light bulbs do you use for the fans?
    • We use the Medium Base 60 Watt Equivalent 3000K Soft White Bulbs.


  • Do you sell Fan Blades Separately?
    • They are sold together as a set. We do not sell the blades individually as they are balanced to each other.